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Rules for Riding the Buses

  • MATS reserves the right to deny service or to have a passenger removed from the bus or MATS property for displaying poor conduct or violating system rules.
  • Have the exact fare or bus pass ready; drivers are unable to make change.
  • Ask for transfers immediately upon boarding.
  • If accessing reduced fares, you must show your Reduced-Fare Card each time you board the bus.
  • Keep aisles clear. Collapse strollers and carts before boarding the bus. Keep small children and bags on your lap.
  • Children under age 12 must be accompanied by an adult in all MATS facilities and vehicles or be certified by MATS.
  • Remain seated, when possible, while the bus is in motion.
  • Keep hands, arms and other objects inside the bus.
  • No eating, drinking, smoking, or use of electronic cigarettes on board the bus.
  • No use of profanity or insulting language or gestures.
  • No yelling, roughhousing, or throwing of objects.
  • No loitering, panhandling, soliciting or other acts prohibited by law.
  • Do not use spray perfumes or aerosols on the bus.
  • Do not use radios, music players, cell phones, or other sound producing devices without headphones.
  • No animals are allowed on the bus except for guide/service animals.
  • Dress appropriately and maintain personal hygiene so that personal odor does not become offensive.