How to Ride & Resources

Rules for Riding the Buses

• MATS reserves the right to deny service or to have a passenger removed from the bus or MATS property for displaying poor conduct or violating system rules.
• Have the exact fare or bus pass ready; drivers are unable to make change.
• Ask for transfers immediately upon boarding.
• If accessing reduced fares, you must show your Reduced Fare Card each time you board the bus.
• Keep aisles clear. Collapse strollers and carts before boarding the bus. Keep small children and bags on your lap.
• Children under age 12 must be accompanied by an adult in all MATS facilities and vehicles or be certified by MATS.
• Remain seated, when possible, while the bus is in motion.
• Keep hands, arms and other objects inside the bus.
• No eating, drinking, smoking, or use of electronic cigarettes on board the bus.
• No use of profanity or insulting language or gestures.
• No yelling, roughhousing, or throwing of objects.
• No loitering, panhandling, soliciting or other acts prohibited by law.
• Do not use spray perfumes or aerosols on the bus.
• Do not use radios, music players, cell phones, or other sound producing devices without headphones.
• No animals are allowed on the bus except for guide/service animals.
• Dress appropriately and maintain personal hygiene so that personal odor does not become offensive.