Reserve-A-Ride

Reserve-A-Ride is intended for essential travel and is a pre­scheduled, curb-to-curb, shared-ride program that MATS will operate Monday through Saturday between 10:00 am and 5:00 pm, on a temporary basis from September 27, 2020, to March 31, 2021. It does not operate on County-observed holidays.

Who can ride Reserve-A-Ride?

All Muskegon County Residents whose trips begin and end within the designated area described below, including those who:

  • Used to ride GoBus
  • Want to travel on a Saturday
  • Need to transfer to the MATS Fixed Route System for areas not covered in the designated area, ie – The Lakes Mall, Mercy at the Lakes, etc.
Where does Reserve-A-Ride go?

The service area for the Reserve-A-Ride program is bounded geographically by Sheridan Drive on the east, Lake Michigan on the west, Muskegon Lake on the north and Mona Lake on the south, with service also available to the Muskegon County Airport and the VA Clinic on Hakes Drive.

 

 

How do I access Reserve-A-Ride?

To make a reservation, contact the MATS Customer Care Center at 231-724-6420 and request the “Reserve-A-Ride” program during normal business hours, Monday-Friday, between 8 am and 5 pm.  Reservations can be made on a next-day basis or up to two weeks in advance.

Fares

General Public  – $4.00, per one-way trip, per person.  Senior/Reduced Fare $2.00

Please visit matsbus.com\fares for complete fare information and special rates for those traveling west of Henry Street.

Children under 42” may ride free when accompanied by an adult, but must be mentioned at time of reservation.

 

The Reduced Fare for Reserve-A-Ride is $2.00, per one-way trip, per person.  To be eligible to pay the Reduced Fare, you must be:

  • A Senior (age 65 or over) with photo id showing proof of age
  • A Person with a Disability with one of the following:
    • A current MATS fixed route “Reduced Fare Card”
      • Applications available HERE
      • Includes access options for Medicare Cardholders
    • A current MATS ADA Complementary Paratransit Card
    • Or be a previously registered user of the GoBus program at MATS

For the complete policy on the MATS Reserve-A-Ride program, please visit here.