Louis A. McMurray Conf. Center
2624 Sixth Street
Muskegon Heights, MI 49444
View Hours of Operation
Herman Ivory Terminal
351 Morris Street
Muskegon, MI 49440
View Hours of Operation

231-724-6420 phone
231-830-1607 fax

How to Ride

Tips

Rules

Bus Stops

Accessibility

Bikes

Workshops

Tips


1. Using the MATS system map, decide where you want to go.
2. Determine if you need to transfer to another route to reach your destination.
3. Always be at the bus stop five (5) minutes before the published bus stop time.
4. As the bus approaches, confirm the route name by checking the LED sign above the windshield.
5. Have the exact fare or your bus pass ready. (Driver’s are unable to make change).
6. Once you’ve paid your fare move to a vacant seat.
7. About one block before your destination, pull the bell cord located above and between the windows.

Call MATS for more information at 231-724-6420.

Rules for Riding the Buses

  • Have the exact fare or bus pass ready; drivers are unable to make change.
  • Ask for transfers immediately upon boarding.
  • Keep aisles clear. Collapse strollers and shopping carts before boarding the bus. Carry small children and bags on your lap.
  • Remain seated, when possible, while the bus is in motion.
  • Keep hands, arms and other objects inside the bus.
  • No eating, drinking, smoking, or use of electronic cigarettes on board the bus.
  • No use of profanity or insulting language or gestures.
  • No yelling, roughhousing, or throwing of objects.
  • No loitering, panhandling, soliciting or other acts prohibited by law.
  • Do not use spray perfumes or aerosols on the bus.
  • Do not use radios, music players, cell phones, or other sound producing devices without headphones.
  • No animals are allowed on the bus except for guide/service animals.
  • MATS reserves the right to deny service or to have a passenger removed from the bus or MATS property for displaying poor conduct or violating system rules.

Bus Stops


The bus will stop only at designated MATS Bus stops (example at right) throughout Muskegon County. Please arrive at the bus stop before the scheduled departure time of the bus. Actual departure times may be affected by traffic conditions, weather, or other unforeseen events.

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Accessibility


All Muskegon Area Transit System buses are equipped with a lift or ramp making it possible for persons who are mobility-impaired to use the bus system. These ramps are designed to be ADA-compliant and will accommodate most mobility devices. Persons whose disabilities require modifications to MATS services to make it accessible should contact MATS at (231) 724-6420 or visit www.matsbus.com/ada-reasonable-modifications for information on requesting reasonable modifications.

Title VI Civil Rights Notice


The Muskegon Area Transit System is committed to providing quality public transportation services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964.
Questions or concerns regarding Title VI obligations may be addressed to the MATS Transit Systems Manager at 2624 Sixth Street, Muskegon, MI 49444.

Bikes


All MATS buses are equipped with a bike rack on the front. These two-position racks are available on a “first come, first serve” basis and free to use. bus

Workshops


Want some hands-on training on how to ride the bus? Workshops are held regularly the last Thursday of every month at Health West. You should arrive at 1:20 pm to attend the workshop and you need to RSVP in advance to attend. Contact Corey Davis, davisco@co.muskegon.mi.us or call 231-724-6420.

If you have a group of 10 or more, you can also arrange for a private workshop for your group.

Jul
27
Thu
How to Ride the Bus Workshop
Jul 27 @ 1:30 pm – 2:30 pm
Aug
31
Thu
How to Ride the Bus Workshop
Aug 31 @ 1:30 pm – 2:30 pm
Sep
28
Thu
How to Ride the Bus Workshop
Sep 28 @ 1:30 pm – 2:30 pm
Oct
26
Thu
How to Ride the Bus Workshop
Oct 26 @ 1:30 pm – 2:30 pm
Nov
30
Thu
How to Ride the Bus Workshop
Nov 30 @ 1:30 pm – 2:30 pm